What You Should Know When Contacting a Treatment Facility
- Write down date time and the person to whom you speak with.
- The treatment centers will give specific instructions such as; call back every morning at 8am or call every Wednesday, make sure you write them down.
- When calling treatment centers put the persons name you are calling for on every list. To keep the wait time down and as a courtesy, remove the person off the other lists when they get in to treatment.
- Be sure to tell the facility if the person you are calling for has ever used IV needles to do drugs. They will be listed as a priority population to get them into treatment faster. The rank order of persons to receive preference for admission is as follows:
- Pregnant injecting drug user
- Pregnant substance abuser
- Injecting drug user.
The places you will be calling will need to know the IV drug user information.
5. Don’t give up, just because there is a waiting list! Some waiting lists may be 3 to 4 weeks, while others could only be 2 to 3 days. Remember a person can be seen at outpatient services until they get into a treatment facility.
6. Visit the following link for additional information on treatment centers http://mhmr.ky.gov/sa/treatment/files/DTX.asp
Instructions for use of the Web-Page:
You may click on any county to obtain county specific information. You may make a selection from the drop-down boxes at the top of the page and select the submit button.
For additional assistance, please contact a member of the Treatment Team at (502)564-4456 or toll free at (888)729-8028. After 4:30p.m. (E.S.T) you may call the 24-hour Hotline at (800) 221-0446.
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